ICT FAQ

Submitted by root on Mon, 06/20/2011 - 16:50

 

What is Naked DSL?

A: Naked DSL services are a new offering by many ISP's that provides an ADSL service over an "inactive" Telstra phone line.That is, you don't need to have an active or working telephone line in to the propoerty you wish to have the ADSL connected to. The cable does still need to be in place and in tact, it just doesn't need to be connected to a phone number. Before you choose to go for a naked DSL service, do the sums!! Many Naked DSL servcies are more expensive than the matching ADSL service, and once the cost comparisons are done, you may not be saving a lot by not paying a telephone line rental any longer.

I'm having troubles with my password

A: If you're having troubles, you should call 1300 306 645 one of our Technician manning the help desk will be able to solve your problem. 99% of calls to the help desk are resolved with out any further communication. Hope this helps.

What are the benefits of ADSL?

A: ADSL stands for Asymmetric Digital Subscriber Line. ADSL is a broadband technology designed for regular phone lines. Today, ADSL's primary use is for high-speed Internet connections. But ADSL has the potential to deliver video conferencing, television, video-on-demand, and other "cutting-edge" services. As well as the speed factor, ADSL is much more convenient than a dialup modem. ADSL modems are always connected to the network, meaning there is no "dial-up" involved, and you no longer pay a telephone call every time you use the Internet. Additionally, ADSL modems share a normal telephone line - you don't need a separate line for the modem. When you evaluate the cost of ADSL, remember to consider the savings on line rental and telephone calls compared to an older-style modem. And consider the convenience of having the Internet always at your fingertips - with no waiting 60 seconds for the old 33K or 56K modem to make connection.

I have an older PC. Is it worth upgrading?

A: This is one of those "How longs the bit of string? Questions! There are a number of factors to consider when looking at upgrading a PC. RAM is one of the easiest upgrades, it is low cost and can have terrific results, it's like a steroid boost for your PC. Hard drives are another area that are relatively low cost to replace these days and can give a PC massive amounts of storage space, the trouble here is that some older PC's won't recognise today’s 40 and 60 Gig HDD's. When you start to look at upgrading motherboards, you really need to look at just what you want, what you are likely to achieve, and the cost benefit. We'd suggest if you think you want to go this far, that contacting one of our experienced technicians is more appropriate to get some sound advice on your individual situation.

What is the Infoxchange Refund Policy?

A: Click here to read the Infoxchange Refund Policy.

What is the Infoxchange Privacy Policy?

A: Click here to read the Infoxchange Privacy Policy.

What is the Infoxchange Acceptable Use Policy?

A: Click here to read the Infoxchange Acceptable Use Policy.

What are the Infoxchange ADSL Terms and Conditions?

A: Click here to read the Infoxchange ADSL Terms and Conditions.

How do I check my ISP account details?

A: Click here to check your ISP account details.

I have an @ixa.net.au email address, how do I check webmail??

A: Click here to check your @ixa.net.au email address.

I have an @infoxchange.net.au email address, how do I check webmail??

A: Click here to check your @infoxchange.net.au email address.